Social Media Legal Information

Disclaimer

While we always welcome feedback and engagement, please note that postings by followers or third parties on these social media pages do not necessarily reflect the views or opinions of the page administrators, nor is the accuracy of such postings guaranteed. As part of our commitment to maintaining appropriate standards, we will make reasonable efforts to ensure that content aligns with what we consider suitable.

All content shared on these social media pages is for general informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment by a registered medical practitioner. The information should not be used for diagnosing health conditions or for self-medication. To the fullest extent permitted by law, the page administrators disclaim any responsibility for damages or losses arising from access to or use of the information provided, or from any conclusions drawn from such information. No representations or warranties of any kind are made regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any content.

 

Report an Issue

If you want to report an adverse side-effect or quality complaint associated with Bayer products, please contact your healthcare professional (e.g. physician or pharmacist), or your local health authority.

 

Your Privacy

We want to use this Facebook/Instagram/YouTube/Tiktok page to communicate with people about Claricare Malaysia. As is otherwise the case on Facebook/Instagram/YouTube/Tiktok, anyone who clicks the "Like"/”Follow”/”Subscribe” button sends data to Facebook/Instagram/YouTube/Tiktok that is also accessible to Us. That data received covers the average age structure, place of residence, gender, language, and activity of all users of the page. The data are provided to Us by Facebook/Instagram/YouTube/Tiktok exclusively in summarized form. At no time do We receive data on individuals or small user groups. The data are not shared with third parties. User data are used exclusively to administer this page.

 

Comment Policy

Please adhere to the following guidelines when using our social media pages.

I. Netiquette

The style of communication on this page should be guided by the following:

  • Be Respectful: Treat others how you'd like to be treated. Avoid personal attacks, insults, or offensive language.
  • Stay on Topic: Keep your comments relevant to the post or discussion at hand. Off-topic comments may be removed to keep the conversation focused.
  • No Spamming: Avoid excessive self-promotion, spam, or repetitive comments. This includes posting the same comment multiple times or sharing unrelated links.
  • Mind Your Language: Refrain from using profanity, hate speech, or any language that could be considered discriminatory or offensive.
  • Be Constructive: Share your opinions and feedback in a constructive manner. Criticism is welcome, but it should be expressed respectfully and offer value to the conversation.
  • Respect Privacy: Don't share personal information about yourself or others in the comments. Protect your privacy and the privacy of others.
  • Follow Page Guidelines: Familiarize yourself with the page's specific guidelines or rules and abide by them when interacting on the page.
  • Report Concerns: If you encounter any inappropriate behavior or content, report it to the page administrators rather than engaging further.
  • Be Patient: Understand that responses may not be immediate. Allow time for the page admins to address questions or concerns.
  • Enjoy the Community: Engage in discussions, share your thoughts, and connect with others who share your interests in a positive and respectful manner.

By adhering to these netiquette rules, we can create a welcoming and enjoyable environment for all visitors on our social media pages.

 

II. Deleting messages and disabling social media accounts.

We reserve the right and discretion to remove posts or comments from individuals, brands, groups, organizations, and any other social media pages that are:

  • Abusive, defamatory, obscene, degrading, or otherwise offensive, such as, but not limited to, personal insults, sexist or racist comments, hate propaganda, etc.
  • Fraudulent, deceptive, or misleading, such as, but not limited to, fake reviews, false testimonials, unsubstantiated or exaggerated claims about products, phishing scams, etc.
  • Offering goods or services, of either a commercial or private nature, such as, but not limited to, links to external websites or online stores where goods or services are being sold, without prior authorization, requests to trade or exchange goods or services with other users in the comments section, advertisements of job openings or employment opportunities, etc.
  • In violation of the right and intellectual property of third parties, such as, but not limited to, posting of images or graphics that you do not own, copying and pasting text or content from another source without proper attribution or permission, using logos, slogans, or brand names that belong to other companies without authorization, sharing music, videos, articles, or other copyrighted content without permission from the copyright holder, revealing confidential information, etc.
  • Spam or not in relation to the messages under discussion or are off topic, such as, but not limited to, multiple posts with the same comment or within a short period, chain messages, tagging unrelated users in posts, or encouraging others to do so, etc.
  • Calls to violence of any kind or calls to join in demonstrations or rallies of any political orientation.
  • Depicting dangerous activities, such as, but not limited to, posts that depict or encourage self-harm, violence, physical altercations, or aggressive behavior towards oneself or others, posts that encourage participating in viral challenges that pose a risk to safety, health, or well-being, etc.
  • Revealing of unnecessary personal information, such as, but not limited to, posts with phone numbers, email addresses, home addresses, or other contact details without a valid reason or consent, posts disclosing sensitive financial information such as bank account numbers, credit card details, or income levels, posts sharing personal health details, medical history, or information about medical conditions without appropriate context or consent, etc.
  • In violation of any law or regulation, such as, but not limited to, harassment or cyberbullying, impersonation, false advertising, etc.
  • Political or religious commentary, such as, but not limited to, endorsements or expressions of support for specific political parties, candidates, or ideologies, attempts to convert others to a particular religion or belief system, heated debates, or discussions about controversial political or religious issues, derogatory or offensive comments about individuals or groups based on their political beliefs or religious affiliations, etc.
  • In violation of Facebook’s Terms of Service, Instagram’s Terms of Use and Community Guidelines, YouTube’s Terms of Service, or Tiktok’s Community Guidelines, as the case may be.

Repeat offenders will be blocked or banned from visiting our social media pages.