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SMART ODR Portal

Introduction of Online Dispute Resolution Portal (ODR Portal) in the Indian Securities Market

Securities and Exchange Board of India (“SEBI”) vide its Circular dated July 31, 2023 (Last updated as on December 20, 2023), has announced the introduction of a common Online Dispute Resolution Portal (“ODR Portal”), whereby the existing dispute resolution mechanism in the Indian securities market is being streamlined under the aegis of Stock Exchanges and Depositories (collectively referred to as Market Infrastructure Institutions (MIIs)), by expanding their scope and by establishing a common ODR Portal which harnesses online conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market.

 

The Link to access ‘SMART ODR Portal’: https://smartodr.in/login

 

SEBI Circular dated July 31, 2023 on Online Resolution of disputes in Securities Market (ODR)

SEBI Circular dated August 04, 2023 on Corrigendum cum Amendment to SEBI Circular dated July 31, 2023

SEBI Circular dated September 20, 2023 on Redressal of investor grievances through the SEBI Complaint Redressal (SCORES) Platform and linking it to Online Dispute Resolution platform

SEBI Circular dated December 20, 2023 on Corrigendum cum Amendment to SEBI Circular dated July 31, 2023